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Privacy Policy & Disclaimer

At Awarea, we respect your privacy and are committed to protecting your personal information.

Privacy Policy

Awarea is committed to protecting your privacy and handling your information with care, discretion, and respect.

Information We Collect

We may collect personal information such as your name, email address, phone number, and any details you choose to share when you:

  • Submit a contact form

  • Book a call

  • Communicate with us directly

How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Provide addiction consulting and guidance

  • Improve our services

We do not sell or share your personal data for marketing purposes.

Confidentiality

We understand the sensitive nature of addiction-related situations. All enquiries are handled with complete discretion and strict confidentiality.

Third-Party Services

We may use trusted third-party tools (such as scheduling or communication platforms) to manage enquiries. These services may process your data in accordance with their own policies.

Data Security

We take reasonable steps to protect your information, but no method of transmission over the internet can be guaranteed to be completely secure.

Contact

If you have any questions regarding this policy, please contact us through the website.

 

Disclaimer

Awarea provides addiction consulting, guidance, and support services.

Not Medical Advice

Awarea is not a medical provider, therapist, or clinical treatment centre.  Any information provided through this website or consultations is for guidance purposes only and should not be considered medical advice.

No Guarantees

Recovery outcomes vary for each individual. We do not guarantee specific results.

Third-Party Referrals

Awarea may recommend or refer individuals to third-party treatment providers, including online or residential rehabilitation services.

Referral Fees

In some cases, Awarea may receive a referral fee for introductions. This does not affect our commitment to recommending appropriate options based on individual needs.

Personal Responsibility

All decisions regarding treatment, care, and next steps remain the responsibility of the individual and their family.

Emergency Situations

If you or someone you know is in immediate danger, please contact your local emergency services immediately.

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